Privacy policy
This Privacy Policy explains how appearancetool handles information when customers visit our online store, make purchases, communicate with us, or use services available through our website.
Information You Provide to Us
We may receive information directly from you when you complete a purchase, create an account where available, submit a request, or communicate with customer support.
This information may include:
- Your name
- Email address
- Telephone number, if provided
- Billing and shipping information
- Order details
- Products purchased
- Payment-related information
- Messages sent to our support team
- Return and exchange information
- Product questions
- Other information you voluntarily submit
Customers are responsible for providing accurate information when placing orders.
Information Collected Through Website Use
When you access our website, certain technical and usage information may be collected automatically.
Depending on the services used by our store, this may include:
- IP address
- Browser type
- Device information
- Operating system
- Approximate location
- Pages visited
- Products viewed
- Referring source
- Website interactions
- Cookie and session data
This information can help us operate the website, understand how it is used, improve performance, and identify suspicious activity.
Why We Process Information
Customer and website information may be used to:
- Process and verify orders
- Handle payments
- Prepare purchases for fulfillment
- Communicate about orders
- Provide shipment information
- Answer customer questions
- Manage eligible returns and exchanges
- Process approved refunds
- Maintain transaction records
- Prevent fraudulent activity
- Improve our store and services
- Troubleshoot technical problems
- Meet applicable legal obligations
We may also send promotional communications where appropriate. Promotional emails may be discontinued using the unsubscribe option included in those communications.
Payment Providers
Payments may be handled through third-party payment processors.
By providing payment information during checkout, you authorize the information necessary to complete your transaction to be shared with the applicable payment provider.
appearancetool does not intentionally store complete credit or debit card numbers within its own website systems.
Service Providers and Information Sharing
Information may be shared when reasonably necessary with providers that help operate our business, including:
- Payment processors
- Shipping and delivery companies
- Fulfillment providers
- Website-hosting services
- Customer-support platforms
- Communication services
- Analytics providers
- Fraud-prevention services
We may also disclose information where required by law, valid legal process, or when reasonably necessary to protect our website, customers, or rights.
If appearancetool becomes involved in a merger, acquisition, restructuring, or sale of business assets, relevant information may be transferred as part of that transaction.
We do not sell personal information for money.
Cookies
Cookies and similar technologies may help provide essential or useful website functionality, including:
- Maintaining your shopping cart
- Supporting checkout
- Remembering preferences
- Measuring website usage
- Improving website performance
- Detecting fraudulent activity
Browser settings generally allow users to control or remove cookies. Disabling essential cookies can affect website functionality.
Information Security
We use reasonable measures intended to protect information from unauthorized access, misuse, loss, or alteration.
No online system or electronic transmission method can guarantee complete security.
Retaining Information
Information may be kept for as long as reasonably necessary for purchases, accounting, customer support, returns, refunds, fraud prevention, dispute management, and applicable legal obligations.
Your Privacy Choices
Depending on applicable law, you may have certain rights relating to your personal information, including requesting access, correction, or deletion.
Requests can be submitted to:
We may need to verify the identity of the person submitting a request before taking action.
Children's Privacy
Our online store is intended for adults and is not directed toward children under 13.
We do not knowingly seek personal information directly from children under 13.
Policy Revisions
This Privacy Policy may be revised periodically as our website, services, or practices change.
The latest version will be published through our website.
Contact
appearancetool
Email: info@appearancetool.us